The Director of Alumni Engagement is a NEW position responsible for leading the development and execution of a strategic engagement plan that will activate the full potential of the 11,000+ alumni across all CLC programs.
Primary Responsibilities
The Director’s overarching responsibilities include:
- Strategic Alumni Engagement
- Designing, implementing, and evaluating a comprehensive, multi-year alumni engagement strategy aligned with CLC’s mission and vision that will:
- Mobilize alumni around key civic issues and leadership opportunities through curated events, affinity groups, service initiatives, and strategic communications.
- Promote cross-program and cross-sector connectivity to strength
- Designing, implementing, and evaluating a comprehensive, multi-year alumni engagement strategy aligned with CLC’s mission and vision that will:
- Community Building and Network Activation
- Building an active, visible, and inclusive alumni community that fosters collaboration, shared learning, and collective civic action leading to systems change.
- Serving as a connector between alumni and opportunities to influence, innovate, and lead within CLC and the broader civic sphere.
- Encouraging and supporting alumni in pursuing initiatives, joining civic boards, and shaping public dialogue on Cleveland’s future.
- Partnerships and Collaboration
- Collaborating with internal teams and external partners to align alumni engagement with CLC programs, events, and priorities.
- Serving as a liaison between alumni and civic, business, and nonprofit stakeholders to create opportunities for collective impact.
- Communications and Storytelling
- Overseeing alumni communications, including newsletters, social media content, profiles, and impact stories that celebrate alumni leadership and inspire action.
- Developing messaging and materials that elevate alumni voices and position them as visible changemakers in the region.
- Data, Metrics, and Evaluation
- Maintaining and leveraging alumni database to inform outreach strategies and track engagement trends.
- Defining and reporting on KPIs that measure engagement, influence, and impact, using insights to continuously refine efforts.
- Leadership and Culture
- Serving as a thought partner to organizational leadership on alumni strategy, civic engagement, and regional transformation.
- Representing CLC at public forums, events, and alumni gatherings to amplify the organization’s presence and influence.