The Cleveland Leadership Center’s evaluation process was developed as a systemic, sustainable approach to gain an understanding of how CLC programs impact participants. Evaluation informs the ongoing design of the organization’s offerings to optimize efforts to create a continuum of committed community leaders in Cleveland.
Our evaluation work
Cleveland Leadership Center program curricula are designed to achieve the four clearly defined guiding framework outcomes, which are collectively aimed at achieving the organization’s mission.
CLC started this work in 2012 as a means to understand the organization’s impact on individuals and in the community, and to inform areas for growth and improvement. In the first phase of the work, a program evaluation rubric was designed and instituted across all programs. In the second phase, the organization’s impact on the community was explored.
How it works
CLC uses a retrospective pre-test (RPT) built around these four pillars to evaluate the impact of its programs. Participants rate their knowledge, attitude, and skills at the end of their program compared to before the program across 16 questions. The charts within each accordion below indicate the percentage of participants who agreed or strongly agreed with specific outcome-related indicators before the program (pastel bars) and after the program (dark color bars). All 2017 programs showed double-digit percentage point increases across all 16 indicators.
- Civic understanding
“Learning about our city and hearing of the real-life opportunities/struggles that our city faces … has opened my eyes that I am able to give back to help others.”
~CLI 2017 Participant ~
“I have a much greater appreciation for the complexity and severity of the systemic challenges facing our civic and nonprofit leaders. This has been an eye-opening experience.”
~LC 2017 participant ~
- Relationship building
“A significant takeaway was the experience of working with people from different backgrounds, and being able to help them by providing love, genuine care and concern for their lives, regardless of where we come from.”
~ iCLE 2017 participant ~
“I learned new ways to connect with others regardless of differences. I learned how to open my mind to learning about others.”
~ CBB 2017 participant ~
- Collaborative leadership
“I enjoyed meeting so many other people my age that were passionate about being involved in the community. Being able to work on projects with my peers showed me you don’t have to be an adult to make a difference.”
~ LookUp 2017 participant ~
“I have a better appreciation for the power of cross-discipline collaboration. The issues we face as a society, and specifically as a region, require an all hands on deck mentality.”
~ LC 2017 participant ~
- Civic readiness
“OnBoard serves as a launchpad for early-career professionals to develop professionally and engage civically. It gives participants the knowledge they need and mentors their skills so they can become effective members of the community.”
~ OBC 2017 participant ~
“This [graduation] isn’t the end – it’s the beginning. Now it’s time to put our ideas and knowledge into practice and continue to foster the relationships we’ve formed.”
~ CBB 2017 participant ~
In addition to the immediate effects CLC programs have on participants, CLC has also investigated the long-term learning and behaviors resulting from participation in CLC programs. This was done by examining current alumni involvement and behaviors in their professional organizations and in their community involvement to determine if they intersect with the four guiding framework outcomes. This exploration also defined the lasting impact CLC programming has on participants, organizations and the community and provided insight into long-term behavioral effects of alumni in the community.
Below is a brief (1:12 minute) video highlighting some of the findings. You can also read the full report.